Heather D. Lee ESQ, The Life & Property Insurance Lawyer, Featured in Philadelphia Style Magazine’s “Dynamic Women”Spotlight

Each year, Philadelphia Style Magazine recognizes Philly’s most “Dynamic Women” – those who are industry experts going above and beyond in their respective industries. We are proud to announce that our very own Heather D. Lee, ESQ. has been recognized in the 2022 September issue

Attorney Lee was selected for her extensive insurance law knowledge and her ardent advocacy on behalf of life and property insurance beneficiaries who are facing delayed or denied claims at the hands of big business insurance. Congratulations, Heather!

The Life & Property Insurance Law Offices of Heather D. Lee is a multi-state life insurance and property insurance law practice best known for representing victims of wrongfully delayed and denied life insurance claims, accidental death and dismemberment (AD&D) claims, and ERISA claims.  We also handle life insurance beneficiary disputes, denied renters and homeowners insurance claims, auto theft claims, premises liability and other property insurance claims. 

​Since 2011, life insurance lawyer Heather D. Lee has dedicated her career to helping insureds and beneficiaries stand up to big insurance, collecting millions in delayed and denied life and property insurance benefits on behalf of her clients.

If a life insurance or property insurance company has delayed or denied your claim,  Contact Us today at (800) 403-5710 or visit www.life-insurancelawyer.com for more information about our law practice. The Law Offices of Heather D. Lee offer free case evaluations as well as low contingent fee arrangements on all cases.

Rightful Life Insurance Claim Denials ~ 3 Legitimate Reasons Your Claim May Be Denied

Life insurance is meant as a sort of “safety net” that ensures your family’s financial security in the event of your death. However, life insurance companies are not immediately required to pay out every death benefit claim received. In fact, life insurance is a BIG business, and insurance companies make their profits by collecting premiums and NOT paying out thousands, and possibly even tens-of-thousands, of claims each and every year. This is why state and federal laws are in place to protect insureds and their beneficiaries. Despite these laws, insurance companies continue to unlawfully delay and deny payment on claims in bad faith. Nevertheless, not every denial of a claim is done for a nefarious reason. Here are three reasons that your life insurance claim may be legally denied after your death.

You Lied!

Lying about your age is one thing but lying on your life insurance application is something completely different. Most life insurance policies include a two-year contestability period. This means that if a claim arises within the first two years of the policy’s issue date, the life insurance company is entitled to review the life insurance application for accuracy. If any material misrepresentation was made on the application (even if unrelated to the cause of death), your beneficiary’s claim could be denied. This comes as a shock to many, as the misrepresentation — such as an undisclosed alcoholism diagnosis — does NOT have to cause the insured’s death. The life insurance company can legally claim that the policy would never have been issued had the truth been told on the application, regardless of the actual cause of death. For example, if the insured fails to disclose his or her history of alcoholism but dies from a no-fault car accident and was not drinking behind the wheel, the claim can still be denied.

You Didn’t Pay!

As with any other contract, if you don’t pay your life insurance premium the insurance company isn’t required to honor the policy. State laws require that life insurance companies must provide at least a 30-day grace period if you do miss a payment, and each state has specific notice requirements with regard to the applicable grace period. Once the grace period expires, though, the policy is cancelled and the life insurance company can legally keep all premiums paid to date. In other words, you lose coverage and all premiums paid prior to the lapse are lawfully kept by the insurer. If you do wish to apply for reinstatement of your coverage, the life insurance company can then deny reinstatement if your health has changed since the original policy application. And if the policy is no longer active when the insured passes away? Expect a claim denial but don’t just accept it! ALWAYS have it reviewed by an experienced life insurance attorney. If the life insurer failed to provide “proper” notice (in compliance with applicable state law) of the grace period or made some other error in cancelling the policy, you may still have a fighting chance. To avoid the need for a life insurance lawyer, remember to stay current with payments, and for the elderly or anyone who suffers from serious medical issues, make sure a close family member or friend can help keep track of your payment due dates and check your mailbox for any grace period or lapse notices received.

Your Cause of Death is Excluded!

In order to mitigate risk in issuing a life insurance policy, insurance companies sometimes limit the types of deaths covered under the policy. For example, death as a result of participating in an unusually risky pastime may be excluded from payment. If you die skydiving, flying your own plane, or scuba diving, many policies explicitly exclude coverage for these risky activities. Other common exclusions include deaths by suicide, deaths occurring in the commission of (or attempted commission of) a felony, and deaths related to alcohol or drug intoxication, even if caused or contributed to by accidental overdose of a prescription medication.

It is important to note that every death by suicide is not immediately excluded from payment. However, generally death by suicide within a policy’s two-year contestability period will be. These “suicide clauses” vary from company to company and are intended to protect life insurance companies from applicant insureds purchasing life insurance while contemplating suicide. Always have your life insurance claim denial reviewed by a life insurance attorney to determine whether a denial is legitimate, even when the insured dies by suicide or “suspected” suicide.

So Remember…

  • After a death occurs, not every life insurance claim is approved and paid.  Sometimes life insurance companies delay or deny payment for unlawful reasons. However, there are perfectly legal reasons an insurance company may deny a claim.
  • If you lied on your life insurance application and the company finds out within two years of the policy’s issue date, payment on the claim may be denied after your death.
  • If you fall behind on premium payments more than 30 days, your policy may lapse for nonpayment, leaving you unprotected in the event of your death.
  • If you die while participating in an extremely risky hobby, the insurance company may refuse to pay the claim.
  • If you take your own life during the first two years of the policy, if you die while attempting to commit a crime, or if you overdose (even on prescription medication), your beneficiary or beneficiaries may not receive death benefits as a result of a “suicide clause” or other policy exclusion.

If you believe a life insurance company is wrongfully trying to delay or deny your life insurance claim, contact us for a free case evaluation today. The Life & Property Insurance Law Offices of Heather D. Lee can help you navigate the difficult claims process, demand that the company pay what you are rightfully owed, and represent your best interests throughout the case. We look forward to reviewing your claim!

The Life & Property Insurance Lawyer Expands to the Great State of New York

We are proud to announce that the Life & Property Insurance Law Offices of Heather D. Lee is now serving New York.  Founder and life insurance attorney Heather D. Lee visited Albany this week to attend the Supreme Court of New York’s admission ceremony.

New York Life Insurance Lawyer

The more we expand, the greater number of people we can protect against wrongfully delayed and denied insurance claims.  If your life or property insurance claim has been delayed or denied, the Law Offices of Heather D. Lee may be able to assist you.  We provide free consultations on all potential cases, so you have nothing to lose and everything to gain by contacting us.

Visit our websites at www.life-insurancelawyer.com for more information, or call us at (800)403-5710 to speak to a life insurance lawyer now.

State Probes Into Wrongful Life Insurance Practices May Lead To Your Lost Policy

The nation’s largest life insurance companies are feeling the heat as some states investigate wrongful insurance practices, particularly with respect to locating beneficiaries after an insured has died. In fact, it is estimated that tens of thousands of life insurance beneficiaries have been deprived of approximately $1 billion (or more) in unclaimed proceeds. Many of the life insurance companies currently under fire continue to claim that it is the sole responsibility of the beneficiary to notify the company of an insured’s death.

Life insurance beneficiaries often do not know a policy exists, however, and may not be in the best position to find out. Sometimes beneficiaries know about a loved one’s policy but do not know which life insurance company to contact and are unable to locate the policy documents.  Even worse, life insurance companies may mislead a beneficiary who does not have a copy of the policy and deter them from filing of a claim.  When thousands of policies go unclaimed every year, insurance companies just sit on the money.

But a life insurance company does not know when an insured has died, right? Wrong. State probes revealed that these companies have routinely checked the Social Security Administration’s ‘Death Master File’ for decades to discontinue annuity payments.  Until recently, life insurance companies never used the same source to notify beneficiaries of unclaimed policies.

In the past several months, multi-state settlement agreements have been reached with leading life insurance companies, including Prudential, John Hancock, and Metropolitan Life. The States of Pennsylvania, New Jersey, Colorado, New York, California, and Florida are among the leaders of these probes. As a condition of the agreements, participating life insurance companies will be required to improve their practices and make better attempts to locate the beneficiaries of unclaimed policies. The problem with locating past unpaid beneficiaries, though, remains.

The issue that state regulators are not addressing is the inability to locate older records of unpaid policies. Life insurance companies are only required to keep records of “terminated” policies for a certain period of years. Consider that when an insured dies and a life insurance company no longer receives premium payments, the policy will be treated as “terminated.”  Years later, because these policies are not properly held as unclaimed property, the records are destroyed, leaving the beneficiary responsible for proving the life insurance company’s liability. Of course, if the beneficiary had such proof, the claim would not have been delayed.

If you believe that an insurance company owes you money, speak to a life insurance attorney about your options right away.  The Life & Property Insurance Law Offices of Heather D. Lee can assist you in filing your life insurance claim, demanding that the company pay you immediately and with all applicable interest accrued as a result of the delay.  We work aggressively to collect wrongfully delayed and denied life insurance claims and do not charge any fees whatsoever unless we are successful.

Common Reasons For Delaying & Denying Life Insurance Claims

At least 5,000 life insurance claims are denied in the United States every year, and even more policies go unclaimed.  People are usually surprised to discover that life insurance companies can delay or deny claims for many different reasons.  In fact, most people believe that when an insured passes away, the beneficiary receives a payout immediately.  Unfortunately, this is too often not the case.  Like most businesses, life insurance companies are motivated by profit, having a strong financial incentive to collect premiums but later deny as many life insurance claims as possible, or to delay claims as long as possible.

DELAYED LIFE INSURANCE CLAIMS

If a life insurance company has failed to promptly issue payment of your life insurance proceeds, you may have a claim for breach of contract and bad faith insurance practices.  Life insurance companies must investigate your claim within a reasonable period of time, usually within sixty (60) days of the claim being filed or in accordance with the life insurance policy terms.  An insurance company may attempt to discourage you from hiring a life insurance lawyer by wrongfully delaying your life insurance claim, offering a reduced settlement amount, or making other efforts to avoid paying the full claim.

Some common tactics that life insurance companies will use to wrongfully delay your claim include but are not limited to the following:

Insured’s Death Occurring Within Contestable Period
Hospital Records/Medical Documentation Not Yet Received
Hospital or Medical Provider Refuses to Release Records
Failure to Provide Income Tax Returns
Failure to Provide Non-existent Medical Documentation
Independent Investigation Based on Suspicious Cause of Death
Independent Medical Review to Dispute Evidence
Beneficiary Dispute Based On Divorce
Beneficiary Dispute Based On Suspicious Cause of Death

No matter how badly you need the insurance proceeds, you should never accept a settlement offer without the advice of an experienced life insurance attorney.  An offer to settle your claim for a reduced amount may indicate that the insurance company’s reason for delaying or denying your claim is illegitimate.

To discourage beneficiaries from pursuing a wrongfully denied life insurance claim, life insurance companies will mail complex denial letters designed to confuse you.  Life insurance companies know that you are likely unfamiliar with the life insurance contract itself, or with your rights as the beneficiary.
Some common tactics that insurance companies will use to wrongfully deny your claim include but are not limited to the following:
Policy Lapse Due to Nonpayment
Misrepresentations Regarding Age, Employment and/or Income
Failure to Disclose Immaterial Pre-Existing Medical Condition
Failure to Disclose Medical Appointments/Regular Check-Ups
Failure to Disclose Unknown/Unofficial Medical Diagnosis
Failure to Disclose Condition Requiring Future Treatment
Failure to Disclose Prior Alcohol, Drug, or Tobacco Use
Failure to Disclose Criminal History on Application for Insurance
Accidental Death Related to Independent Medical Condition
Accidental Death Actually Self-Inflicted
Accidental Death Caused by Alcohol/Drug Use or Crime
Accidental Death Not Occurring Within Specific Time/Date
Accidental Overdose Caused by Misuse of Medication
Policy Not Active Due to Death Occurring Prior to Effective Date
Policy Not Active Based on Period of Limited Activity Exclusion
Independent Investigation Based on Suspicious Cause of Death
Insufficient Evidence to Show Heart Attack
Independent Medical Examiner Disputes Evidence
Change In Health After Policy Lapse Due to Nonpayment
Change In Health Condition Prior to Effective Date of Insurance
Handwriting Expert Claims False Application Signature
Failure to Elect and/or Qualify for Employment Coverage
Failure to Convert Employment Coverage to Individual Policy
Insurance Company Not Responsible for Agency Errors
Insured Not Resident of United States on Date of Death
Failure to Properly Change Beneficiary
Policy Lapse Due to Depleted Cash Value
Many insurance companies have large legal departments prepared to defend denied life insurance claims, which can discourage a beneficiary from hiring a life insurance attorney, appealing a denied life insurance claim, or filing a law suit.
The Life & Property Insurance Law Offices of Heather D. Lee, Esquire are familiar with the various tactics used by life insurance companies to delay and deny claims, and we are experienced in pressuring insurance companies to quickly complete the claims process and pay all proceeds due under their life insurance policies.  If your insurance claim is being wrongfully delayed or denied, Contact Us for your free case evaluation today.

Heather D. Lee, Esquire Wins Reinstatement Of Policy When Life Insurance Company Failed To Give Notice Of Payment Lapse

Insurance companies must generally notify an insured when a policy is at risk of lapsing due to nonpayment.  Such notification may be required by statute, as a term in the insurance contract, or by customary practice.  Policies commonly provide for a grace period of thirty-one (31) days, which allows an insured to avoid cancellation of insurance coverage if premiums are paid within the specified time-frame.  This is especially important with respect to life insurance policies because coverage is based on the applicant’s health at the time the policy becomes active.  In other words, if a life insurance contract lapses after the grace-period expires, reinstatement is subject to the same medical underwriting requirements as an application for a new policy.

Consider the following example: Larger-Than-Life Insurance Company (LTL) issues a life insurance policy to Youthful Yolanda, who faithfully pays her premiums for 15 years by monthly automatic withdrawals from her bank account.  Last month, though, Yolanda’s premium payment was returned due to insufficient funds in her account, triggering a 31-day grace period.  Despite LTL’s customary practice of notifying insureds when automatic premium withdrawals are returned, it fails to notify Yolanda that her policy will soon lapse. Unfortunately, Yolanda did not realize the payment was returned, resulting in the cancellation of her life insurance policy.  Since Yolanda is not so youthful anymore, and her health has changed over the past 15 years, she is no longer eligible for a new life insurance policy.  Even though LTL is entitled to keep all of her previous payments, Yolanda no longer has coverage and LTL refuses to reinstate her lapsed policy.

This is a fairly common story, with variations.  Sometimes insurance companies mail the appropriate notification too late, or to an incorrect mailing address because it has failed to process an address-change request.  Just this month, the Life & Property Insurance Law Offices of Heather D. Lee, Esquire successfully fought for reinstatement of a life insurance policy that lapsed when a major insurance company mailed notification of an overdue premium payment after the grace period had already expired.  Even a timely mailing may not contain the proper information to provide sufficient notice, such as the amount due or the date a policy will terminate.

If your life insurance policy has lapsed for nonpayment, or if you are a beneficiary whose claim has been denied because a policy lapsed prior to the insured’s death, you should speak to an experienced life insurance lawyer about your rights.  Heather D. Lee, Esquire offers free consultations on all life and property insurance cases.

MEGA Life & Health Agrees to $2 Million Settlement For Abusive Insurance Practices

Following multiple and habitual violations of Rhode Island’s Small Employer Health Insurance Availability Act since 2004, MEGA Life & Health Insurance Company has reached a settlement with the State’s Health Insurance Commissioner for more than $2 million.  Pursuant to the settlement agreement, MEGA Life & Health must pay $2.3 million in restitution to approximately 5,500 self-employed Rhode Islanders due to charging excessive membership fees and premiums, wrongfully denying coverage for pre-existing conditions, and failing to provide equal coverage among its eligible health insurance customers, among other violations.

WPRI Eyewitness News On MEGA Life & Health’s $2 Million Settlement

Rhode Island is not the only state that has accused MEGA Life & Health Insurance Company of violating state laws enacted to regulate the industry and to protect consumers against bad faith insurance practices.  In 2008, HealthMarkets, Inc. and its subsidiaries [MEGA Life & Health Insurance Company, Mid-West National Life Insurance Company of Tennessee, and Chesapeake Life Insurance Company] settled a multi-state bad faith suit in the amount of $20 million for wide-spread and abusive practices.  Many states and individual policyholders have also pursued independent actions against HealthMarkets and its affiliates.

If you have concerns about your insurance company’s compliance with state laws or the terms of a life, health, or other insurance policy, you should immediately contact an experienced life insurance attorney about your case.  The Life & Property Insurance Law Offices of Heather D. Lee, Esquire offer free consultations on all life and property insurance matters.